Support & Contact
If you need help or have questions about Cowboy, we're here to help.
Get in Touch
Contact Email:
📧
contact@cowboyswf.com
We aim to respond as soon as possible and appreciate your patience.
How to Get Support
When contacting support, please include:
- Your iPhone model
- iOS version
- App version
- Description of the issue
- Screenshots or screen recordings (if available)
This information helps us diagnose and resolve issues more quickly.
Common Troubleshooting Steps
Restart the app
Ensure the app is updated to the latest version
Restart your device
Reinstall the app if issues persist (note: local progress may be affected)
Response Time
We aim to respond as soon as possible and appreciate your patience. Most inquiries are handled within 24-48 hours.